Gaylord National Resort & Convention Center
201 Waterfront Street
National Harbor, MD 20745
Capital Region
Sustainability is very important to us as we have made great efforts to reduce the impact of our operations on the environment.
Management and Leadership
We use the following best management practices:
bulletEnvironment Policy Statement
bulletEnvironmental Team: Membership consists of 16 members who meet every two weeks. Our mission: Gaylord Entertainment is committed to taking mindful steps towards minimizing our impact on the environment while providing our guests and customers with flawless service, maintaining a healthy workplace for our STARS, enhancing our interaction with the communities in which we live and work, and increasing shareholder value.
bulletSet Annual Goals: Sustainability is one of 4 major company goals, each department has concentrated efforts for the entire company to achieve our sustainable goals. The progress is reviewed on a monthly basis.
bulletWe have a purchasing policy to encourage the purchase of environmentally-friendly products and services
bulletList of our environmentally friendly products and services: Our procurement department makes strong efforts to work with local vendors that have environmentally-friendly products and services.
bulletEnvironmental Restoration or Community Environmental Projects: Gaylord National supports the Alice Ferguson Foundation in its efforts of cleaning up the Potomac Watershed. We also support the Chesapeake Bay Foundation.
bulletIndependently Audited Environmental Management System: Green Leaf
Waste Reduction
We use the following best management practices:
bulletHave a plan in place to reduce property waste
bulletTrack overall waste bills and established baseline data for quantity of wastes produced
bulletPerformed a waste stream audit to determine baseline waste data and identify waste reduction opportunities
bulletSet a numeric goal of overall waste reduction
Guest Rooms
bulletInstruct housekeeping to save and reuse unopened items
Kitchen and Prep / Dining / Catering / Meetings and Events / Campground Snack Bar
bulletDonate excess food from events
bulletUse effective food inventory control to minimize waste
bulletPurchase locally grown produce and other foods
bulletPurchase organic foods
bulletPurchase sustainably grown foods
bulletDo not use polystyrene coffee cups
bulletDo not use any disposable containers, dishware, cutlery or cups
bulletUse disposable food service items are eco-friendly - polystyrene is avoided
bulletIf disposable containers are used, they are made from - bio-based materials, recycled content, and/or compostable material
bulletUse cloth napkins and tablecloths
bulletUse reusable dishware and glassware and minimize use of disposables
bulletUse non-bleached napkins and coffee filters
bulletUse water pitchers and filtered water to minimize the use of single-use bottles
bulletUse menus and table placards as opportunity to communicate green activities
bulletProvide organic, local or sustainable food choices
bulletUse screen-based ordering systems
bulletLaunder staff uniforms using wet or other environmentally friendly methods versus chemical-based dry cleaning
bulletUse bulk soap dispensers in public restrooms
bulletUse high-efficiency hand-dryers
bulletPurchase recycled-content paper towels and toilet paper
Registration / Office
bulletUse last-in/first-out inventory and effective labeling systems
bulletUse electronic, paperless registration
bulletUse electronic correspondence and forms
bulletPurchase from vendors and service providers with a commitment to the environment
bulletEncourage suppliers to minimize packaging and other waste materials
bulletPurchase recycled paper with a high percentage recycled content
bulletMake 2-sided copies / printed materials and avoid making extra copies
bulletUse recycled content paper for copies / printed materials
bulletUse refillable pens and toner cartridges
bulletRemove facility and staff names from junk mail lists when possible
bulletReuse scrap paper for notes
bulletReuse or donate shipping and packing supplies (peanuts, bubble wrap, etc.)
bulletPromote other green attractions, activities and Maryland Green Travel facilities
Buildings and Grounds
bulletUse green cleaning chemicals
bulletDispense cleaning agents in bulk to reduce quantities used
bulletPurchase durable equipment and furniture
bulletPurchase low-VOC carpets and fabrics
bulletUse low VOC adhesives
bulletProperly recycle and/or dispose of thinners and solvents - required by EPA regulations
bulletPerform preventative maintenance on all appliances, HVAC systems, plumbing and vehicles
bulletUse less toxic materials
bulletMinimize the use of pesticides, herbicides, fungicides and fertilizers in landscaping
Our Innovative Ideas and Specifics in Waste Reduction:
bulletStaff of 2200 STARS(employees) are encouraged to print double sided and B&W. Individual recycling containers are at each cubicle and office. We also have a waste reduction incentive program and will soon have a cardboard baler installed.
Our guests are encouraged to use the 18 public space recycling containers throughout the hotel. Through our LodgeNet TV System, we also promote to our guests the towel/linen re-use program and soon we will launch a in-room guest recycling program.
bulletWe have clearly marked recycling bins or provide convenient drop off locations
We are recycling:
bulletAluminium Cans
bulletElectronics equipment
bulletFluorescent Lamps
bulletOffice Paper
bulletPacking Supplies
bulletPrinter and copy machine toner cartridges
bulletSteel Cans
bulletConsolidated Waste Industries, Inc.
Our Innovative Ideas and Specifics in Recycling:
bulletStaff of 2200 STARS(employees) are encouraged to print double sided and B&W. Individual recycling containers are at each cubicle and office. We also have a waste reduction incentive program and will soon have a cardboard baler installed.
Water Conservation
bulletHave a plan in place to reduce property water usage
bulletTrack water bills and established baseline data on water usage and wastewater generation
bulletHave a numeric goal to reduce water consumption over time
bulletAssessed production for water-conserving opportunities during cleaning procedures
bulletPerform preventative maintenance to stop drips and leaks
bulletUse water-flow metering to discover leaks and areas of high use
bulletOffer water versus serving automatically
bulletDiscourage water-based cleanup, ie. sweep first
bulletUse microfiber technology mops
bulletDefrost foods ahead of time in refrigerators to avoid the need for running-water defrost
Use or installed the following devices:
bulletlow flow toilets (1.6 gpf or less)
bulletlow flow urinals (1 gpf or less)
bulletautomatic or sensored faucets or toilets in public restrooms
bullethigh efficiency Energy-Star rated dishwashers
Have an effective landscape management plan which utilizes:
bulletnative species
bulletdrought tolerant species
bulletminimizes lawn areas
Energy Efficiency
We use the following best management practices:
bulletHave a plan in place to reduce property energy usage
bulletTrack overall energy bills and establish baseline energy usage
bulletHave a numeric goal to reduce energy usage over time
bulletHave had an energy audit to identify efficiency opportunities
bulletHave an energy management system in place to track and meter energy usage
bulletRegularly evaluated existing ovens and other kitchen equipment for temperature settings and energy efficiency opportunities
bulletConfirmed that all refrigerator, freezer and oven gaskets provide a good seal, or replaced
bulletRoutinely clean condenser coils on all refrigeration equipment
bulletImplemented a startup / shutdown procedure which specifies timing for lighting, kitchen equipment, room temperature, etc.
bulletHave proper pilot light adjustment
bulletDesigned use of natural lighting
bulletTurn off lights in unoccupied rooms
bulletMinimize the use of lighting during night cleaning
bulletUse of directional, downward-facing, lighting in parking areas and other outdoor areas
bulletUse LED Exit Signs
bulletUse LED lighting for:all public space areas
Heating and Cooling
bulletHave a high efficiency heating and air-conditioning HVAC system
bulletHave programmable thermostats for each room and ensure they are properly adjusted
bulletHave a centrally controlled HVAC system that is activated only when occupied
bulletMinimize the use of lighting during night cleaning
bulletKeep office doors and windows closed if HVAC system is on
bulletHousekeeping closes blinds and resets optimal temperatures
Linen Service and Laundry:
We use these best management practices:
bulletProvide optional linen service - Change linens only upon request
bulletTrain staff on the process for optional linen service
bulletHave signage in each room explaining the linen reuse procedures
bulletTrack optional linen participation rate
bulletHave water- and energy-efficient washers and dryers
bulletMinimize the use of bleach and chlorinated chemicals
Recycle Grease
We use the following best management practices:
bulletStore the grease and have it picked up by a rendering company
bulletHave a contract with grease filtering company that takes the grease away
bulletUse a grease recycling vendor that makes bio-diesel
Our grease recycling vendor is:
bulletValley Protein
Green Events
We use the following best management practices:
bulletSupport event planners who want to hold green events
bulletInclude information on Green Events / Weddings / Meetings / Conferences in our marketing materials
bulletProvide visible recycling at all green events
bulletUse double-sided printing and copying
bulletUse recycled content paper and soy based ink
Other Green Practices
We use the following best management practices:
For guests:
bulletEducate guests on the availability of mass transit
bulletOffer shuttle service to/from mass transit locations
Green Building:
bulletUse LEED criteria when developing new buildings
bulletHistoric Property:Gaylord National currently is retro-fitting all public space lighting to be LED lights.
bulletSustainable Building Materials:LED Lights
Our Innovative Ideas and Specifics regarding our Green Building techniques:
bulletLED Conversion of exterior lights to include the garage. Energy Management systems reduce
Other Innovative / Creative / Commonsense Green ideas:
bulletAll throughout the hotel are recycling containers; all 2000 room thermostats are set at the most efficient temperature based on the season, guests are encouraged to opt into the towel re-use program. Gaylord STARS(employees) have the opportunity to win amazing prizes and rewards for helping to reduce waste at our hotel property - our Incentive Reward Program helps to achieve our WIGS(wildly important goals). All 2200 STARS are encouraged to print double sided when printing and drink from reusable water bottles.
Measurable Results
Our 2012 Goals: Decrease Carbon Footprint by 5.0%: Actual YTD Score: 5.0% Sub Goals: 2012 WATER Goal: Reduce WATER Consumption by 2.5%: Goal = 2.5%: Actual YTD Score: 1.93% 2012 WASTE Goal: Landfill Diversion by 25% WASTE: Goal = 25%: Actual YTD Score: 11% 2012 ENERGY Goal: Reduce ENERGY consumption by 5%: Goal = 5%: Actual YTD Score: 4.87%.